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UBER needs to regain the trust from it’s employees and users

UBER needs to regain the trust from it’s employees and users

This week, Uber is taking steps to let employees — and the broader world — know that it plans to address its cultural failings as a company.

The impetus, of course, is the now widely read account of former Uber software engineer Susan Fowler Rigetti, who wrote over the weekend about the sexual harassment she endured during her year with the company, and her astonishment that Uber’s HR department repeatedly dismissed her well-documented claims in favor of keeping her manager on board. Rigetti — now an engineer at the payments company Stripe — describes her story as “strange, fascinating, and slightly horrifying.”

To Uber’s credit, the company quickly recognized that it’s far more serious that that. As Rigetti’s account spread like wildfire, Uber stole a page from Airbnb’s playbook and announced it had hired former U.S. attorney general Eric Holder to help lead an investigation into her claims. (Holder worked with Airbnb to craft anti-bias policies after the platform was accused of allowing discriminatory behavior by guest hosts.)

Uber CEO and co-founder Travis Kalanick also apologized earlier today to employees for not adequately addressing their complaints and for a lack of diversity at the company.

He did so at Uber headquarters with board member Arianna Huffington and the company’s new head of HR, Liane Hornsey, by his side, and he reportedly had tears in his eyes.

It’s a great start. Now, here’s an even bigger idea: Uber should allow its employees — at least those whose rights have been violated under Title VII of the Civil Rights Act, which prohibits employers from discriminating on the basis of sex, race, color, national origin and religion — to join class-action…continue reading here.



Content Source: TechCrunch

Image Source: TechCrunch

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