Uber To Look At Adding The Tipping Feature
As it stands, giving a tip to an Uber driver is probably one of the most uncomfortable things you’d have to do. If I’m carrying a couple of heavy bags with me, I’ll usually do it, especially if the driver goes out of his way to help with loading my bags for the ride, or sometimes even when they’re just really nice. A few dollars and the drivers usually appreciate the gesture, and in return I get a great feeling!
It’s like a good ROI for the price of all those packs of Skittles.
With us moving more towards the use of digital money (such as Apple Pay), and tech companies not helping either, I almost never carry cash on myself, neither do I prefer asking the driver to “just gimme three back” which is easier to do when taking a yellow cab, if paying with larger bills. Part of Uber’s pitch, since its inception, has been its claim of mystically working the tip into the price of the ride – hence the lack of a feature to tip on the app. So, just like the rest of you, if I’m not carrying a few dollars on me and happen to reach my destination, I usually step out of the cab with a simple, “Thanks,” in return.
It’s hard not to feel guilty, especially when everything points towards the fact that one of the ways Uber has been able to provide me with such cheap fares around the city is by antagonistically screwing over their drivers. Sometimes with its CEO personally getting in on the act.
However, we might finally have a solution on how we can avoid that awkward tipping moment, at least when we’re in New York City. As New York’s Taxi and Limousine Commission declared on Monday, it is proposing that any car service which only uses credit cards, as a mode of payment, should have the option to tip built into the app.
The proposal was made after the Independent Drivers Guild, a collection of Uber drivers, collected more than 11,000 signatures from those in support of having a tipping option built into the Uber app.
“It has become harder for drivers to make their living in that income” said James Conigliaro Jr., the founder of the Independent Drivers Guild, in conversation with the New York Times. “They have to work much harder and longer hours to earn the same amount of money they did when Uber came on the scene.”
Uber’s competitor, Lyft, has had the option to tip on its app since 2012. In an announcement made in March, Lyft announced that its drivers had earned an extra $200 million in income via tips since the feature was introduced.
Image Source: REUTERS/ Kai Pfaffenbach